About DLLR


About the Department of Labor, Licensing and Regulation

 Changing Maryland for the Better   Mission Statement:
The Maryland Department of Labor, Licensing and Regulation (DLLR) is committed to safeguarding and protecting Marylanders. We're proud to support the economic stability of the state by providing businesses, the workforce and the consuming public with high quality customer-focused regulatory, employment and training services.
Vision Statement:
The Maryland Department of Labor, Licensing and Regulation (DLLR) continues to change Maryland for the better by providing a predictable and inclusive regulatory environment through efficient and responsive processes. DLLR safeguards Maryland's work environments through outreach and educational programs, by establishing partnerships and encouraging ongoing improvements in workplace safety and health. We're fostering economic growth through our collaborative, comprehensive employment and job training programs that best ensure Maryland workers have the skills Maryland employers need to succeed and grow into the future. Our vision for Maryland drives the work of the Department’s employees each and every day.

Welcome to the Maryland Department of Labor, Licensing and Regulation (DLLR) website.Thanks for visiting! Here you'll find information on the many programs and services available to you through our Department. DLLR provides job development and employment training to help our citizens get the skills and expertise they need to move with our economy into Maryland's future. We're dedicated to providing our business and consumer customers with high quality, efficient and friendly services. We're open for business, to serve you.

We hope you will take time to browse the many options available to you on our Home Page. We'd like your input! Let us know how well the information provided here meets your needs, and what other information or services you would like available to you through the Internet.

DLLR is open for business!

You can send comments to us pertaining to a particular Division. Please visit our Agency Contacts page and click on the appropriate e-mail address.

For quick updates and more information, please follow DLLR on Twitter (@MD_DLLR) and Facebook

Equal Opportunity Employer/Program.
Auxiliary Aids and Services are Available Upon Request to Individuals with Disabilities

We hope you find your visit informative, useful and enjoyable!



Privacy Statement for the Department of Labor, Licensing and Regulation


And the Secretary's Citation winner for Excellent Customer Service is...

...Iris Beasley!! Congratulations Iris!

Secretary's Citation winner for Excellent Customer Service

Left to right - Iris Beasley, Secretary's Citation winner for Excellent Customer Service; Secretary Kelly M. Schulz; and Deputy Secretary David McGlone


Iris Beasley has been a contractual employee with the Maryland Home Improvement Commission within DLLR since May of 2014. She is passionate about providing exemplary customer service and always explains procedures in great detail to ensure that callers completely understand the process. Her method not only reduces the number of repeat calls but leaves a lasting, positive impression. She spends much of her day on the phone and can always be heard using a gentle, pleasant tone which makes callers feel valued and at ease.

Iris has a competitive spirit and is eager to be included on the Commissioner's board of outstanding service every month. She is very family oriented, and her children are her priority.

Way to go, Iris!