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And the Secretary's Citation Winner for Excellent Customer Service is...

...Shemel Bowden, Re-employment Liaison, Division of Unemployment Insurance, for exemplary customer service during the Ellicott City floods!! Congratulations Shemel!

Shemel has been a dedicated employee of DLLR for 24 years and is currently the re-employment liaison for the Division of Unemployment Insurance -- a position she has held since 2010.

Today we are honoring her with a Secretary’s Citation for her service during the Ellicott City floods as well as her passion for helping others.

L to R: Secretary Kelly M. Schulz, Re-employment Liaison Shemel Bowden, and Unemployment Insurance Assistant Secretary Dayne Freeman
L to R: Secretary Kelly M. Schulz, Re-employment Liaison Shemel Bowden, and Unemployment Insurance Assistant Secretary Dayne Freeman

Way to go, Shemel!