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Privacy Statement

Commitment to Privacy
The Maryland Department of Labor, Licensing and Regulation ("DLLR") has created this privacy statement in order to demonstrate our firm commitment to privacy.

Security Measures
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. DLLR uses secure servers and Microsoft Internet Information Services (IIS) servers for electronic commerce transactions.

General Privacy Policy
It is DLLR's policy to preserve the privacy of personal records and to protect confidential or privileged information. Such information will be disclosed publicly only as required by the Maryland Public Information Act or as necessary or permissible to carry out official duties. Under State law, these policies do not apply to information gathered for certain specified purposes, such as the investigation of a possible violation of the law. If you have any questions, please contact the DLLR webmaster.

Some of the online applications on this website use temporary "cookies" to track user navigation and hold your session information. If you have turned off "cookies" within your browser options, then you could experience technical difficulties with this site. For assistance on how to change this setting, please consult the Help documentation for your specific browser. Please note that you may have to exit the browser and then restart it before the new setting takes effect.

E-mail Address
Our site's registration forms may require you, the user, to enter certain information, such as your name and e-mail address. We retain the content of your e-mail, e-mail address, and our response so that we can more efficiently handle any follow-up questions that you may have. In addition, your e-mail address helps us identify you and your needs, and also it may used to gather demographic and survey information.

Other personal information/Payments over the Internet
In addition, we may require you to include other personal information, such as your social security number and your credit card number. DLLR does not release that information to other parties, except in the event we are required to do so by law or as necessary for online transactions secure credit card payments over the Internet.

Online surveys
Our online surveys may ask you for your contact information, such as your e-mail address. This information is not sold or made public.

Other sites
For your convenience, DLLR provides links to other sites, but is not responsible for the content or privacy practices of the websites to which DLLR offers links.

Public Forums
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Electronic Licensing
As you may be aware, DLLR provides certain users with the opportunity to renew their licenses, make legal name changes, query active licenses and communicate with regulatory boards. Certain licensing information is made public as displayed in our public queries section. In the event you have any questions with regard to that service, please send e-mail to your regulatory board by going to the individual board's page and clicking on the e-mail address for the individual board.

You can send mail to the following postal address regarding online Occupational and Professional Licensing:
Maryland Department of Licensing and Regulation
Occupational & Professional Licensing
(State the Regulatory Board's Name)
500 N. Calvert Street
Baltimore, Maryland 21202
In addition, you may call the following telephone number: 410-230-5000.

Contacting the webmaster, if you have questions or comments with regard to the DLLR website, please contact:
Office of Information Technology
Maryland Department of Labor, Licensing and Regulation
1100 N. Eutaw Street
Room 303
Baltimore, Maryland 21202

Please refer to the Department of Information Technology website for additional information regarding technology practices in Maryland. The State of Maryland is committed to providing you with websites over which you may securely and confidently transact business with the State.