Office of the Commissioner of Financial Regulation

 
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Voice Mail Not Working in State Offices in Baltimore City

The primary voice mail system supporting State offices located in Baltimore City is currently not working. Until a solution can be implemented, the following services will be impacted:

  • Financial Regulation telephone extensions answered with an automated message will ring with no answer.
  • Individual extensions with voice mail will ring until answered or the caller hangs up.
  • Individuals supported by the Baltimore voice mail system are not able to retrieve any voice message previously recorded.

If you are trying to reach an individual in the Office of the Commissioner of Financial Regulation by phone and your phone call is not being answered, we suggest that you contact us by email or by directly calling individuals until the issue is resolved. We understand the impact this may have on you. The Department of Information Technology (DoIT) technicians are making every effort to expedite the installation of a new voice mail system.

Thank you for your patience. We apologize for the inconvenience.

List of Financial Regulation Employees (Excel document, 53KB)

Welcome to the Office of the Commissioner of Financial Regulation

The Office of the Commissioner of Financial Regulation

The Office of the Commissioner of Financial Regulation is the primary regulator for financial institutions chartered in Maryland, including State-chartered banks, credit unions, and trust companies; and State-licensed financial entities including, consumer finance companies, mortgage lenders, mortgage brokers, mortgage servicers, mortgage loan originators, credit reporting agencies, consumer debt collection agencies, debt management companies, check cashers, credit services businesses, and money transmitters.

The Office is responsible for licensing and supervising these businesses to ensure compliance with the laws and regulations of Maryland. Supervision of banks, credit unions and trust companies includes periodic on-site examinations, as well as, off-site monitoring programs. Each year, the Office handles numerous corporate applications from the banking industry, including formation of new banks, charter conversions, mergers and acquisitions, affiliates, trust powers, foreign bank offices, branches, etc. The Office is also responsible for licensing and supervising consumer lenders, mortgage lenders, mortgage brokers, mortgage servicers, mortgage loan originators, check cashers, consumer debt collection agencies, debt management companies, credit services businesses and money transmitters.

The Office provides assistance to consumers by investigating complaints of questionable business practices involving the financial institutions under its supervision and in related financial institutions.

La Oficina del Comisionado de Regulación Financiera

La Oficina del Comisionado de Regulación Financiera de Maryland es el regulador principal de las instituciones con cartas estatales de Maryland incluyendo bancos, cooperativos de crédito, y sociedades fiduciarias autorizados por el estado; y entidades financiarías licenciadas por el estado incluyendo compañías de financiamento para consumidores, prestadores de préstamos hipotecarios, corredores de hipotecas, servidores de hipotecas, originadores de préstamos hipotecarios, agencias que reportan sobre el crédito de consumidores, agencias de cobros de deudas de consumidores, compañías que manejan deudas de consumidores, cajeros de cheques, negocios que proveen servicios de crédito, y los transmisores de dinero.

La Oficina es responsable de supervisar y entregar licensias a estas empresas para asegurar que cumplen con las leyes y regulaciones del estado de Maryland. La supervisión de bancos, cooperativos de crédito, y sociedades fiduciarias, incluye exámenes periódicos en situ y programas de vigilancia fuera de sitio. Cada año, la Oficina se encarga de numerosas aplicaciones corporativas del sector bancario, incluyendo la formulación de bancos nuevos, cambios de ficha bancaria, fusiones y adquisiciones, filiales, poderes fiduciarios, oficinas de bancos extranjeros, sucursales, etc. También, la Oficina entrega licencias a los prestadores para consumidores, los prestadores de préstamos hipotecarios, los corredores de hipotecas, servidores de hipotecas, orginadores de préstamos hipotecarios, los cajeros de cheques, las agencias de cobros de deudas de consumidores, las compañías que manejan deudas de consumidores, los negocios que proveen servicios de crédito, y los transmisores de dinero.

La Oficina ayuda a los consumidores, haciendo investigaciónes de quejas acerca de prácticas comerciales cuestionables que implican las instituciones financieras bajo su supervisión y en transacciones financieras relacionadas.

  

Department of Labor, Licensing and Regulation
Commissioner of Financial Regulation

500 North Calvert Street
Suite 402
Baltimore, MD 21202
Hours of Operation: 8:30 a.m. to 5:00 p.m., 
Monday through Friday, excluding holidays.
Telephone Number: (410) 230-6100
Fax Numbers: (410) 333-3866 or (410) 333-0475
E-mail Address: finreg@dllr.state.md.us