Voice Mail Not Working in State Offices in Baltimore City
The primary voice mail system supporting State offices located in Baltimore City is currently not working. Until a solution can be implemented, the
following services will be impacted:
- Unemployment Insurance extensions answered with an automated message will ring with no answer.
- Individual extensions with voice mail will ring until answered or the caller hangs up.
- Individuals supported by the Baltimore voice mail system are not able to retrieve any voice message previously recorded.
If you are trying to reach an individual in the Division of Unemployment Insurance by phone and your phone call is not being answered, we suggest that you contact us by email at firstname.lastname@example.org
until the issue is resolved. We understand the impact this may have on you. The Department of Information Technology (DoIT) technicians are making every effort to expedite the installation of a new voice mail system.
Thank you for your patience. We apologize for the inconvenience.