BEACON Tutorial Videos for Claimants - Unemployment Insurance

The BEACON system launched in September 2020 and integrates benefits, appeals, and tax functionalities. Claimants can access a host of online features in BEACON to conveniently perform unemployment insurance tasks 24/7. Several tutorial videos, which include step-by-step instructions for using BEACON, are included below.

Features for Claimants

Claimants can:

Access their unemployment insurance claim 24 hours/7 days per week
File initial claims for all program types:
- Regular UI
- Unemployment Compensation for Federal Employees (UCFE)
- Unemployment Compensation for Ex-Servicemembers (UCX)
- Combined Wage Claim (CWC) - Maryland and Out-of-State Claim
- Extended Benefits (EB)
- Work Sharing
- Trade Adjustment Assistance (TAA)
File weekly claim certifications
Update account details (name, address, email)
Update requests for tax withholding
Review benefit payment history
Receive immediate updates regarding their claim status, including up-to-date information about their eligibility
Retrieve correspondence and other claimant information
Review benefit payment history
Respond to fact-finding requests (as required) for additional information
Submit supporting documents for Adjudication or Appeals
File appeals
Track and pay overpayments
Use reemployment services
Maintain their portal account