Workforce System Success Stories - Workforce Development and Adult Learning

MEET FRANK...

Frank sets his sights on a career in information technology.

Frank was a high school graduate with multiple disabilities who loved working with computers, but he lacked any credentials beyond a high school diploma when he began working with staff from the Lower Shore Workforce Alliance. He had a steady job he liked, working in a local restaurant, but he wanted more. He knew he would need to acquire specialized skills to be considered by local information technology companies, so Frank acted to achieve his dreams. While maintaining employment at a KFC/Taco Bell restaurant, he purchased a simulator with his own money, so that he could practice repairing and re-building computers. He completed 27 free online courses available through Metrix Learning, a program he accessed free of charge through the local workforce area’s website. He participated in tutoring sessions twice a week to improve his math and reading skills, and completed WIOA-funded basic, intermediate and advanced CompTIA, and A+ Prep courses, obtaining multiple certifications through Wor-Wic Community College. A workforce specialist assisted Frank in crafting a competitive resume and helped him connect with a work experience opportunity repairing computers at the Telamon organization. His own perseverance and support from the local workforce area’s WIOA Youth program have prepared Frank to reach his career goals!