TrueID Assistance at American Job Centers - Unemployment Insurance

If you are unable to complete the TrueID process online, you can bring your ID to one of the following American Job Center (AJC) locations in Maryland. At the AJC, a staff member will assist you in completing the TrueID Process. (Please note, the AJC staff member can only assist you in completing the TrueID process; they cannot approve your identity verification themselves nor assist with any adjudication issues on your claim on site.)

If you visit an AJC for assistance with the TrueID process, please remember to bring your identification with you to the location. You will need a valid (not expired) driver’s license, a state-issued ID card (from any U.S. state), or a passport book or card (from any country).

Anne Arundel County Career Center
Serving Anne Arundel County
613 Global Way
Linthicum, MD 21090
Phone: 410-424-3240
Open Monday - Friday from 8:00 a.m to 4:00 p.m.

Baltimore City One-Stop Career Center-Eastside
Serving Baltimore City
3001 E. Madison Street
Baltimore, MD 21205
Phone: 410-396-9030
Open Monday - Friday from 8:00 a.m to 4:30 p.m.

Baltimore County Workforce Development Center at Eastpoint
Serving Baltimore County
7930 Eastern Avenue
Baltimore, MD 21224
Phone: 410-288-9050
Open Monday - Friday from 8:30 a.m to 4:00 p.m.

Carroll County Workforce Development
Serving Carroll County
224 N. Center Street
Westminster, MD 21157
Phone: 410-386-2820
Open Monday - Friday from 8:00 a.m. to 4:00 p.m.

Columbia Workforce Center
Serving Howard County
7161 Columbia Gateway Drive, Suite D
Columbia, MD 21046
Phone: 410-290-2600
Open Monday - Friday from 8:30 a.m to 4:00 p.m.

Frederick County American Job Center
Serving Frederick County
200 Monroe Ave., Ste.1 Frederick, MD 21701
Phone: 301-600-2255
Open Monday - Friday from 8:00 a.m. to 4:00 p.m.

Lower Shore American Job Center
Serving Lower Shore (Somerset, Wicomico, and Worcester Counties)
31901 Tri-County Way, Suite 111
Salisbury, MD 21804
Phone: 410-341-6515
Open Monday - Friday from 8:00 a.m to 4:00 p.m.

Prince George’s County American Job Center - Largo
Serving Prince George’s County
1801 McCormick Drive, Suite 120
Largo, MD 20774
Phone: 301-618-8425
Open Monday - Thursday from 8:00 a.m. to 4:30 p.m., and Friday 8:00 a.m. to 2:00 p.m.

Montgomery County American Job Center
Serving Montgomery County
11510 Georgia Avenue
Wheaton, Maryland 20902
Phone: 301-929-6680
Open Monday - Thursday from 8:30 a.m. to 5:00 p.m., and Friday 8:30 a.m. to 3:00 p.m.

Southern Maryland American Job Center JobSource
Serving Charles, St. Mary’s, and Calvert Counties
175 Post Office Road
Waldorf, MD 20602
Phone: 301-645-8712
Open Monday - Friday from 8:00 a.m. to 4:00 p.m.

Susquehanna Workforce Center - Elkton
Serving Cecil and Harford Counties
1275 West Pulaski Hwy
Elkton, MD 21921
Phone: 410-996-0550
Open Monday - Friday from 8:00 a.m. to 4:30 p.m.

Upper Shore American Job Center- Easton
Serving Caroline, Dorchester, Kent, Queen Anne’s and Talbot Counties
301 Bay Street, Suite 301
Easton, MD 21601
Phone: 410-822-3030
Open Monday - Friday from 8:00 a.m to 4:00 p.m.

Western Maryland American Job Center
Serving Washington County
14 N. Potomac Street, Suite 100
Hagerstown, MD 21740
Phone: 301-393-8200
Open Monday - Wednesday and Friday from 8:00 a.m. to 4:00 p.m., and Thursday from 8:00 a.m. to 3:00 p.m.

Western Maryland American Job Center
Serving Allegany and Garrett County
138 Baltimore St.
Cumberland, MD 21502
Phone: 301-777-1221
Open Monday - Friday from 8:00 a.m. to 4:00 p.m.