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State Collection Agency Licensing Board - Financial Regulation

Board Members

Antonio P. Salazar, Commissioner of Financial Regulation

Eric Friedman
Consumer Member

Susan Hayes
Industry Member

Stephen Hannan
Consumer Member

Joanne Young
Industry Member

The State Collection Agency Licensing Board has statutory responsibility for the licensing of collection agencies operating in Maryland. The governor, with the consent of the Senate, appoints the four-member board, consisting of two consumer representatives and two industry representatives. The commissioner serves as chairman. The board addresses written complaints, conducts hearings on alleged violations, mediates disputes, and issues orders requiring licensees to correct violations. The board informs both licensees and the public about abusive debt collection practices.

Devki Dave, Administrator, 410-230-6019.


The next State Collection Agency Licensing Board meeting is scheduled for 10:30 a.m., Thursday, September 12, 2019, at the Office of the Commissioner of Financial Regulation, 500 N. Calvert Street, 2nd Floor Conference Room, Baltimore, Maryland 21202. Posted July 30, 2019

State Collection Agency Licensing Board Meeting Agendas

State Collection Agency Board Meeting Minutes:

State Collection Agency Licensing Board: Board Meeting Notice - Posted July 30, 2019

File a Complaint With the State Collection Agency Licensing Board