Skip to Main Content

Unemployment Insurance Appeals - Maryland Department of Labor

Due to high call volume the Lower Appeals Division suggests that you contact us via e-mail at UILowerAppeals.Labor@maryland.gov. This e-mail account is monitored and we will be responding to incoming messages throughout the work day. This e-mail account can also be used to file an appeal.

Under Maryland Unemployment Insurance a claimant or employer normally has 15 days after the date of the mailing of a benefit determination to file a timely appeal. Code of Maryland Regulations provides that the period for filing an appeal from the Claims Specialist's determination may be extended by the Hearing Examiner for good cause shown. Due to the high claim volume caused by the COVID-19 pandemic, untimely filing of an appeal may result. Such appeals will be reviewed on a case by case basis.

WHAT CAN BE APPEALED TO LOWER APPEALS?

Only certain documents may be appealed to the Lower Appeals division. Specifically, we only handle appeals from documents titled “Notice of Benefit Determination”, ”Lost Wage Assistance Eligibility Determination”, or “Pandemic Unemployment Assistance (PUA) Eligibility Determination,” or similar Determinations. Please note that if you were issued one of those Determinations, it will be in your BEACON “Correspondence" in the BEACON system.

A claimant for unemployment insurance who has been denied benefits based on one of those Determinations may file an appeal of that denial to the Appeals Division. An employer may appeal one of those Determinations granting benefits to a former employee. Upon receipt of an appeal a hearing will be scheduled on the earliest available date.

HOW CAN I FILE AN APPEAL?

To file an appeal (or to see if there is anything that you can appeal), you should log into your BEACON portal using a standard computer (this will not necessarily work from the mobile app). Then click on the "Correspondence" option, and then click the SEARCH button. If there is a Determination which is appealable, there will be a “File Appeal” hyperlink on the end of the row of that Determination. If you disagree with that Determination, you should click on the "File Appeal" hyperlink and then fill out the form which takes all of your information. At the end of that process, you will be issued an appeal number.

If there are no determinations in your "Correspondence" to appeal to the Lower Appeals Division, you may contact the Division of Unemployment Insurance ("DUI") for more information about your claim. DUI has developed some new ways for you to resolve any issues or questions that you may have. There is a new Inquiry Form. This form is the most efficient way for you to ask a question of the Division. Submit a description of your issue or inquiry, and you will receive a tracking number that will allow you to follow up on your inquiry.

You may also use the Virtual Assistant, located at MDunemployment.com. Simply click on the blue "Chat with us" tab at the lower right-hand corner of the page, and you will be able to ask your question. Please contact DUI to resolve your issue.

Finally, you can try reaching DUI through their e-mail address, or through the contact information that appears on DUI's website.

Once you file your appeal, if you have any questions about the appeals process, please contact us or visit the Lower Appeals Division website.

OTHER INFORMATION

If you are unable to find an appealable link to a Determination that you wish to appeal, you may reach out to us in the Lower Appeals division for assistance. By far, the best and most efficient way to reach us is by e-mailing us at UILowerAppeals.Labor@maryland.gov.

The last date to file an appeal as well as the address to which the appeal should be directed is printed on both monetary and non-monetary determinations. If an appeal is filed, a hearing will be held by a Hearing Examiner, who will then issue a written decision. That decision is appealable by a claimant, by an employer or by DUI. All such appeals would then go to the Board of Appeals.

DO NOT FILE AN APPEAL FROM AN INITIAL DETERMINATION TO THE BOARD OF APPEALS. Only Lower Appeals decisions are appealable to the Board of Appeals.

Our full contact information is as follows:
Lower Appeals Division
1100 N. Eutaw Street, Room 505
Baltimore, MD 21201
Telephone: 410-767-2421
Fax: 410-225-9781
E-mail: UILowerAppeals.Labor@maryland.gov