State Collection Agency Licensing Board - Financial Regulation
The State Collection Agency Licensing Board (“Board”) is responsible for the licensing and supervision of collection agencies operating in Maryland. The Board is in the Office of the Commissioner of Financial Regulation (OCFR) and is comprised of 5 members – the Commissioner serves as chairman, and the Governor, with the consent of the Senate, appoints the other four members, consisting of two consumer representatives and two industry representatives, each to a 4-year term.
The Board, with the assistance of OCFR staff, receives and processes licensing applications, monitors and disciplines licensees, investigates written complaints and mediates disputes, and engages in enforcement activity to correct violations of Maryland law. The Board also engages in public outreach efforts to both consumers and licensees about industry trends and abusive debt collection practices.
Antonio P. Salazar, Chair
Commissioner of Financial Regulation
- For information about a collection agency license, see the collection agency industry resource page.
- To learn about consumer protections for debt collection, or to file a complaint about a collection agency, see the collection agency consumer resource page.
- To contact the Board, please contact Cindy McCauley, Board Administrator, by e-mail at firstname.lastname@example.org, or by telephone at 410-767-0378.
Meeting Notice – The next monthly meeting of the State Collection Agency Licensing Board will be held on Tuesday September 21, 2021 at 2 p.m. The meeting may be accessed via Google Meet and will be available by telephone at 1-530-738-1353 PIN: 815 799 863#
Posted on OCFR website: August 13, 2021