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BEACON Tutorial Videos for Claimants - Unemployment Insurance

The BEACON system launched in September 2020 and integrates benefits, appeals, and tax functionalities. Claimants can access a host of online features in BEACON to conveniently perform unemployment insurance tasks 24/7. Several tutorial videos, which include step-by-step instructions for using BEACON, are included below.

 

Features for Claimants

Claimants can:

  • Access their unemployment insurance claim 24 hours/7 days per week
  • File initial claims for all program types:
    • Regular UI
    • Unemployment Compensation for Federal Employees (UCFE)
    • Unemployment Compensation for Ex-Servicemembers (UCX)
    • Combined Wage Claim (CWC) - Maryland and Out-of-State Claim
    • Extended Benefits (EB)
    • Work Sharing
    • Trade Adjustment Assistance (TAA)
  • File weekly claim certifications
  • Update account details (name, address, email)
  • Update requests for tax withholding
  • Review benefit payment history
  • Receive immediate updates regarding their claim status, including up-to-date information about their eligibility
  • Retrieve correspondence and other claimant information
  • Review benefit payment history
  • Respond to fact-finding requests (as required) for additional information
  • Submit supporting documents for Adjudication or Appeals
  • File appeals
  • Track and pay overpayments
  • Use reemployment services
  • Maintain their portal account

 

BEACON Claimant Tutorial Videos

Introducing the BEACON Claimant Application

Introducing the BEACON Claimant Application

Account Activation and Login

Account Activation and Login

File an Initial Unemployment Insurance Claim

File an Initial Unemployment Insurance Claim

Update Contact Information

Update Contact Information

Account Navigation

Account Navigation

Filing Your Weekly Certification

Filing Your Weekly Certification

File an Appeal

File an Appeal

View and Complete an Action Item

View and Complete an Action Item

Viewing Correspondence

Viewing Correspondence

Viewing Messages

Viewing Messages

 

Need Help?

If you have questions regarding BEACON, you may call an agent at 667-207-6520.

 

Archived BEACON Claimant Tutorial Videos

Updating Benefit Payment Information and Income Tax Withholding

Updating Benefit Payment Information and Income Tax Withholding

Overview of Claimant Portal

Overview of Claimant Portal

Pandemic Emergency Unemployment Compensation (PEUC) Application

Pandemic Emergency Unemployment Compensation (PEUC) Application

Pandemic Unemployment Assistance (PUA) Application

Pandemic Unemployment Assistance (PUA) Application

Pandemic Unemployment Assistance (PUA) Weekly Claim Request

Pandemic Unemployment Assistance (PUA) Weekly Claim Request