State offices and all DLLR physical locations will be closed to the public December 24 & December 25, 2014. However, Unemployment Insurance telephone and Web operations WILL be available on Wednesday, December 24.

DLLR's Division of Occupational and Professional Licensing

 

Office of Cemetery Oversight

 

Mission
The Office of Cemetery Oversight (OCO) was established in Title 5 of the Business Regulation Article of the Maryland Annotated Code by the Maryland Legislature in August 1997. It was placed under the regulatory authority of the Department of Labor, Licensing and Regulation. The mission of the Office is to provide high standards of performance in the death care industry, enhance healthy economic competition, promote consumer confidence in burial goods products and services and to provide structure and oversight to pre -planning arrangements. The Office provides a responsive complaint/resolution process for consumers and operates a fair and effective regulatory enforcement system for cemeteries, monument dealers and sellers of burial goods and crematories that are subject to its regulatory authority.

Purpose
The primary objective for the Office is to license and monitor sole proprietorships, individuals, partnerships, corporations and limited liability companies operating cemeteries as well as businesses providing burial goods and services to consumers, including monuments and memorials, in the State of Maryland. OCO also regulates and provides licensure for crematories, under their jurisdiction, in the state.

Responsibilities of the office include the investigation and mediation of consumer complaints involving registrants, licensees and permit holders. OCO determines and enforces the ethical standards related to the operation of cemeteries and those related to the provision of burial goods and services within the State in order to protect the citizens of Maryland from unfair and unscrupulous practices.

Advisory Council Members
The Council is composed of 11 members appointed by the Secretary of Labor, Licensing and Regulation, and includes five consumer representatives.

Public Meetings
The Advisory Council on Cemetery Operations is required to meet at least four times per year to advise the Secretary of Labor, Licensing and Regulation, and the Executive Director on issues related to the regulation and administration of the Office. Interim meetings will be scheduled as needed. The meetings are held at DLLR, 500 N. Calvert St. Baltimore, Md. 21202 in the 2nd floor conference room, unless otherwise posted. All meetings are open to the public.

The Advisory Council meeting previously scheduled for October 23, 2014 will now be held on Thursday, October 30, 2014 in the 3rd floor conference room at 500 N. Calvert Street, Baltimore, Md. 21202.

Dates of Advisory Council Meetings

Meeting Minutes

Required Cremation Forms

New Crematory Regulations

No headstones, answers for grieving families after Glen Burnie memorial company abruptly closes - WMAR-TV, June 3, 2014

Department of Labor, Licensing and Regulation
Division of Occupational and Professional Licensing
Office of Cemetery Oversight
Advisory Council on Cemetery Operations
500 N. Calvert Street
Baltimore, Maryland 21202-3651
(410) 230-6229
Toll free: 1-888-218-5925
e-mail: cemet@dllr.state.md.us

Marilyn Harris-Davis, Executive Director

For more information about the Office of Cemetery Oversight, please contact to the Director using the information cited above.

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