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Business Services - Baltimore City American Job Centers

The Baltimore City American Job Centers offer many easy and convenient services to assist you to meet the personnel needs of your business cost-effectively and efficiently. These include:

To connect with these services, simply e-mail our office.

Many of our services are also available online:

Connect with Training Programs - Training incentives available through the Workforce Innovation and Opportunity Act may include: On-the-Job Training (OJT), cooperative programs (workplace & instruction), skills upgrade training, entrepreneurial, occupational skills, job readiness, and customized training. For more information, contact Baltimore City Office of Employment Development.

Baltimore City Community College offers wide variety of non-credit educational opportunities through the Continuing Education and Training Division. Courses in almost any subject area desired by local businesses, agencies and groups can be custom designed to fit your needs.

Disability Navigator Program may provide information and training to businesses to promote the hiring of people with disabilities and share knowledge as it relates to applicable accommodations in the workplace. The Disability Navigator may provide information on state of the art rehabilitation technology and local or regional resources.


Connect with Job Seekers on the Internet - Recruitment through your American Job Center is quick and easy with no charge to the employer or job seeker. Automation allows your openings to reach candidates conducting their own job search.

Maryland Workforce Exchange is Maryland's source for information and services for job seekers and employers. Post openings and search resumes at no cost to you. Entering postings in the Maryland Workforce Exchange will also post to America's Job Exchange and Job Central.

Your American Job Center has dedicated veteran staff working exclusively with veterans to help reduce your training and recruiting costs. Services include: hiring assistance to federal contractors, information concerning Uniform Services Employment and Reemployment Rights Act (USERRA), Homeless Veterans' Reintegration Project (Grant Information) and other information pertaining to veterans hiring.

Connect with Incentive Programs - Money saving incentives on wages and taxes can be obtained through special programs. Federal and State Tax Credits reduce an employer's cost of doing business and require little paperwork. The success and growth of these credits for private-sector employers depend on a strong public-and private-sector partnership.

If you are receiving Community Development Block Grant (CBDG) incentives, your American Job Center can assist in recruiting low to moderate income applicants. The Department of Commerce can also assist your business with additional financing programs.

Connect with Workforce Data - As part of the Maryland Department of Labor, Licensing, and Regulation, your American Job Center can put you in touch with DLLR's Office of Workforce Information and Performance office for free information concerning labor trends and market conditions within the state.

Report New Hires - The Maryland New Hire Registry provides employers with an efficient method of reporting new employees and accessing information about the Maryland New Hire Registry.

Unemployment Insurance


Eastside American Job Center
3001 E. Madison Street
Baltimore, MD 21205
Telephone: 410-396-9030 Fax: 410-396-4063
DLWDALBaltimoreJS-DLLR@maryland.gov

Northwest American Job Center (Re-entry Center)
Mondawmin Mall, Suite 302
2401 Liberty Heights Avenue
Baltimore, MD 21215
Telephone: 410-396-7873 Fax: 410-523-0970
DLWDALBaltimoreJS-DLLR@maryland.gov